Hi, I'm Cris
From Bloomberg & NPR newsrooms to building the systems behind Uber and Instacart — I’ve spent my career studying how things break and how to make them work. Turns out, the most interesting problems aren’t in Silicon Valley.
Why I do this
Every community runs on local operators — the contractors, the agencies, the service businesses that show up every day for real people.
They build with grit, care, and reputation. But most of them are stuck inside a business that's grown too complex to run alone and too fragile to scale.
I help them fix that.
I’ve spent my career in elite rooms—Wall Street, Silicon Valley—places where pedigree mattered and I didn’t always fit the mold. So I learned to earn credibility the only way I knew how: by doing the work.
I've built products and systems that scaled from scrappy to millions of users, and learned exactly where things break when they grow too fast.
Now I work with owner-operators who built something real and feel trapped inside it. They’re running complex systems held together by grit. I help them find the single constraint quietly breaking their business and rebuild the system so growth stops depending on their exhaustion.
I translate big-company thinking into practical systems for businesses that were built on grit, not venture capital.
I’m an outdoor athlete, a mom, and someone who’s spent her career bridging worlds—earning trust by solving, not posturing.
Our economy runs on businesses like these. They deserve systems that work for their lives—not against them.
That’s the work. That’s why I’m here.
my ApproachYour business runs on three forces. Most operators have never seen them clearly.
Every owner-operator juggles three realities at once — what your customers expect, what your team and systems can reliably deliver, and what works financially without burning you out. When these three align, the business scales without breaking. When they don't, you get firefighting, margin leaks, and exhaustion.
-
What works financially without burning you out.
-
What your team and systems can reliably execute.
-
What clients actually expect from you.
Most operators feel all of this but can't name it. That's where I start: making the invisible visible, so you know exactly where the real problem lives and what to fix first.