For local service providersYour business is leaking money, time, or both. Let’s find out which — and fix it.
You know something’s costing you. You just can’t see what it is yet. That’s the work.
THE DIAGNOSTICThe Pressure Test
Stop guessing. Start here.
A focused 90-minute intensive where we look under the hood, find what's actually costing you, and build a plan you can act on. Paid. Fast. No ongoing commitment required.
Find the leak. Plug it.
Hand it off.
Your business works — but only because you hold it together. I build the system that changes that. One constraint. One metric. 90 days. Your team owns it when we’re done.
THE FIX90-Day Sprint
THE PARTNERSHIPFractional COO/CPO
Ongoing executive leverage.
No six-figure hire.
For businesses that have outgrown the owner-does-everything phase and need operational leadership, so you can focus on what only you can do.
Don't know which leak to fix first?
Start with the free private podcast — 5 short episodes that show you exactly where to look
the diagnosticThe Pressure Test
Stop guessing. Start here.
90 minutes under the hood of your business.
You know something needs to shift. You just can't see what. Maybe it's your pricing. Your customer journey. How your team hands things off. Your data — or lack of it. You've been circling the problem for months.
If you know something's costing you but can't name it yet — the Pressure Test is the right move.
What you walk away with:
Clarity on your one constraint — not a list of things to fix, the one thing underneath most of them
A plan that makes strategic sense and feels doable — not a deck, a decision
30 days of direct access to pressure-test the plan as you implement it
THE FIX90-Day Sprint
Find the leak. Plug it. Hand it off.
How It Works — The Growth Cycle
This isn't advising that generates more work for you to do later. It's a 90-day engagement where we find your bottleneck, build the fix alongside your team, and hand it off — so you stop being the thing holding it together.
One metric. Real money back in the business.
Intake — Clarity before change
1
We use the Operator Triangle to map the gap between what your customers expect, what your team can deliver, and what works financially. One constraint surfaces. Everything else waits.
You leave this phase knowing exactly what needs fixing — and why everything else is a symptom.
Build — Turn constraint into a solution
2
We design the fix: workflow, system, pricing change, offer structure — whatever the constraint requires. Not a plan. Something your team can actually run. Ownership is defined. The metric is set. No one has to remember to do it — it's built in.
You go from knowing what's broken to having a structured solution in place.
Launch — Make it hold under real conditions
3
We implement, track the metric, and stabilize the change in real life. I stay in the work for the full 90 days until it holds under pressure. Then your team owns it. You move on.
You go from hoping it works to watching it run.
What changes in 90-days
The leak is plugged—margin recovers, sales take off.
Hours come back—you stop being the bottleneck.
Your team runs the system—no new dependency.
Growth becomes possible without dread.
The Leaks We've Plugged
The wine shop
THE LEAK
No way to see which marketing drove revenue. Data lived in three systems that didn't talk.
THE FIX
Cleaned customer data, configured POS tracking, built an AI-driven fulfillment app, automated customer follow-up.
THE RESULTS
96% increase in event revenue
31% lift in attendance
Owner stopped guessing which efforts mattered
The luxury real estate agency
THE LEAK
20 years in business, 1,100+ past clients — and no system to stay in touch. Spending heavily on lead gen while a database full of warm relationships sat untouched.
THE FIX
Built an automated tagging and sequencing system. Closed clients now flow into nurture tracks — no manual work, no one falls through the cracks.
THE RESULTS
Lead gen spend reduced — past clients reactivated as a growth channel
1,100+ contacts moved from dead list to live pipeline
Stopped paying to find strangers while ignoring people who already trust them
Your Questions, Answered
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It’s a 90‑day, hands‑on engagement where I help your business identify its biggest constraint, fix it with a practical system (not just theory), and hand control of that system to your team — so you stop being the bottleneck and grow profit.
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Business owners and leadership teams in service‑based, main‑street businesses (typically $1M–$40M in revenue) who are ready to stop spinning their wheels, gain clarity, and unlock growth.
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You should see measurable improvements in the area we focus on — like recovered margin, increased sales, fewer manual hours, team autonomy, or smoother operations. Past clients have seen significant revenue lift and clarity in their operations.
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Great question, and one I hear often right now. Sometimes AI is the right solution we end up implementing during the Sprint. For example, automation, content generation, or AI‑powered workflows can drive serious gains.
But here's the truth: AI is just a tool — a powerful one — not a strategy.
If it’s not aimed at the real constraint in your business, it can actually create more chaos by adding complexity or solving the wrong problem.In the Sprint, we diagnose the real bottleneck first, then, if AI is the right tool to fix it, we’ll implement it on purpose, with a clear ROI and ownership plan for your team. No shiny object syndrome here — just results.
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Both — but the emphasis is on execution and results, not theory. This isn’t a slide deck exercise; it’s about building something your team can run.
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We start by diagnosing where your system is leaking time, money, or capacity. Then we pick one metric and constraint — the one that has the biggest potential impact — and drive execution against it.
The PARTNERSHIPFractional COO / CPO
Ongoing executive leverage. No six-figure hire.
Some businesses don't need a 90-day fix. They need operational leadership on an ongoing basis—but aren't ready to hire a full-time executive.
I embed with your team. Run hiring, systems, and operational rhythm.
A VP-level partner on retainer who sees the whole board.
Businesses past owner-does-everything.
Teams that need a second-in-command, not a project
Founders who want a strategic partner, not another direct report
The Leak Won't Fix Itself15 minutes.
I'll tell you what I see, what I'd fix first, and whether it makes sense to work together.
That's it.
